Effective Date: August 10, 2026
At JEXNORIVA™, operated by Pet Krewe, LLC, we respect the privacy of our customers and website visitors.
This Privacy & Data Protection Policy explains the types of information we may collect when you browse our website, place an order, contact our support team, or otherwise interact with our online store. It also describes how that information may be used, protected, and shared.
By accessing or using our website and related services, you acknowledge the practices described below.
1. Information We May Collect
We collect information that helps us operate our store, complete purchases, provide customer support, and improve the overall shopping experience.
Information You Choose to Provide
Depending on how you interact with JEXNORIVA™, you may provide information when you:
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Place or manage an order
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Create or use a customer account
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Subscribe to promotional emails
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Contact customer support
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Complete forms available through our website
This information may include:
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Full name
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Email address
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Telephone number
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Shipping address
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Billing address
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Order and purchase information
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Customer service communications
Payment information is generally handled directly by authorized payment service providers. JEXNORIVA™ does not intentionally collect or store complete credit or debit card numbers on its own systems.
2. Information Collected During Website Use
Certain technical information may be collected automatically when you access our website.
Depending on your device, browser, and privacy settings, this may include:
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IP address
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Browser type
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Device information
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Operating system
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Referring website or page
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Pages viewed
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Session activity
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Shopping cart activity
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Approximate location information
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Cookie and similar technology identifiers
This information helps us understand how customers use our store and allows us to improve performance, functionality, and security.
3. How We Use Personal Information
Information collected through our store may be used for legitimate business purposes, including:
Order Fulfillment
To confirm purchases, process transactions, prepare shipments, provide delivery information, and communicate important order updates.
Customer Service
To answer questions, respond to requests, resolve order-related concerns, and provide product assistance.
Store Improvement
To understand how visitors interact with our website and improve navigation, product presentation, store functionality, and customer experience.
Personalization
To provide more relevant content, shopping experiences, or product suggestions where permitted.
Marketing
If you have agreed to receive marketing communications, we may use your contact information to send product updates, promotions, announcements, or other JEXNORIVA™ communications.
Fraud Prevention & Security
To help detect suspicious activity, prevent unauthorized transactions, protect customer accounts, and maintain the security of our website.
4. Payment & Information Security
We take reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, loss, misuse, or disclosure.
Our security practices may include:
Secure Connections
Sensitive information transmitted through checkout may be protected through encrypted connections and secure payment technology.
Authorized Access
Access to personal information is limited to individuals and service providers who require it for legitimate business purposes.
Third-Party Payment Processing
Payment transactions may be handled by approved payment service providers using their own security systems and privacy practices.
Card Information
JEXNORIVA™ does not intentionally retain full credit or debit card details after a transaction is processed through the applicable payment provider.
No online transmission or storage system can be guaranteed to be completely secure, but we take reasonable measures designed to protect the information entrusted to us.
5. Service Providers & Data Sharing
We do not sell personal information simply for monetary payment.
However, we may share necessary information with trusted third-party companies that help us operate our online store.
These may include providers involved in:
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Payment processing
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Order fulfillment
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Shipping and delivery
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Website hosting
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Analytics
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Customer service
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Email communications
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Fraud prevention
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Advertising and marketing
These providers may process information according to their own contractual obligations and privacy policies.
We may also disclose information where required by law, legal process, regulatory request, or when reasonably necessary to protect our rights, customers, or services.
6. Advertising & Analytics Technologies
JEXNORIVA™ may use advertising, analytics, pixels, cookies, or related technologies supplied by third-party platforms.
These services may help us:
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Measure website traffic
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Understand shopping behavior
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Evaluate advertising performance
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Display more relevant advertising
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Improve our marketing campaigns
Depending on the services enabled on our store, third-party providers may include platforms such as:
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Meta, including Facebook and Instagram
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Google and related advertising or analytics services
These companies process information according to their own privacy policies and platform settings.
Where available, users may manage advertising personalization through the privacy or advertising settings provided by those platforms.
7. Cookies & Similar Technologies
Our website may use cookies and similar tools to support essential store functions and improve the shopping experience.
Essential Cookies
These help operate important website features such as:
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Shopping carts
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Checkout
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Account access
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Security
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Website navigation
Analytics Cookies
These may help us understand how visitors interact with our website and identify areas that can be improved.
Advertising Cookies
Where permitted, these technologies may be used to measure campaigns and provide more relevant advertising.
You may be able to manage or block cookies through your browser or device settings.
Please be aware that disabling certain cookies may affect features such as account access, shopping carts, checkout, or other site functionality.
8. Marketing Emails
If you voluntarily subscribe to JEXNORIVA™ marketing communications, we may send emails concerning:
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New products
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Special promotions
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Seasonal collections
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Store announcements
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Other brand-related updates
You may unsubscribe from promotional emails at any time by using the unsubscribe option included in applicable marketing messages.
Order confirmations, shipping notifications, customer service replies, and other transactional communications may still be sent when necessary to complete or support your purchase.
9. Third-Party Websites
Our website may contain links to external websites, applications, or services operated by third parties.
Once you leave the JEXNORIVA™ website, those third parties may apply their own:
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Privacy policies
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Cookie practices
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Terms of service
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Security procedures
Pet Krewe, LLC does not control third-party websites and is not responsible for their independent privacy or security practices.
We encourage users to review the privacy policies of third-party services before providing personal information.
10. Children's Privacy
Our online store is intended for general adult consumers and is not designed to knowingly collect personal information directly from children under the age required by applicable law.
If we become aware that personal information from a child has been collected improperly, we may take reasonable steps to remove that information.
A parent or legal guardian who believes a child has provided personal information may contact us at:
11. Your Privacy Choices
Depending on where you live and the laws that apply to you, you may have certain rights regarding personal information.
These rights may include the ability to request:
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Access to certain personal information
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Correction of inaccurate information
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Deletion of eligible personal information
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Information regarding how data is used or disclosed
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Withdrawal from certain marketing communications
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Certain limitations on data processing
Some requests may be subject to identity verification, legal exceptions, or record-retention requirements.
To submit a privacy-related request, contact us at:
12. California Residents
Residents of California may have additional privacy rights under applicable California privacy laws.
Where those laws apply, eligible users may have rights concerning access, correction, deletion, disclosure, or certain uses of their personal information.
We will review qualifying privacy requests in accordance with applicable legal requirements.
California residents may contact us using the information provided at the end of this policy.
13. Data Retention
We may retain personal information for as long as reasonably necessary to:
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Fulfill orders
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Maintain transaction records
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Provide customer support
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Meet accounting or tax obligations
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Prevent fraud
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Resolve disputes
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Enforce agreements
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Comply with applicable laws
Retention periods may vary depending on the type of information and the purpose for which it was collected.
14. Privacy Policy Updates
We may occasionally revise this policy to reflect changes in:
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Our store operations
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Technology
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Payment or fulfillment services
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Privacy practices
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Applicable legal requirements
When changes are made, the revised version will be posted on this page with an updated effective date.
We encourage visitors to review this page periodically.
15. Contact Our Privacy Team
Questions about this Privacy & Data Protection Policy or the handling of your personal information may be directed to:
JEXNORIVA™
Pet Krewe, LLC
Email: service@jexnori.com
Please include enough information in your message for us to understand and respond to your request.
Your Privacy Matters to Us
At JEXNORIVA™, we believe a trustworthy shopping experience includes being clear about how customer information is handled.
We remain committed to responsible data practices while providing a convenient, secure, and enjoyable way to shop for modern pet apparel.